Dorchester Privacy

1. Information Dorchester Collects

Dorchester collects and processes several types of personal information, including:

2. How Dorchester Uses Your Information

Dorchester uses your personal information for the following purposes:

• Dorchester Service Provision (Contract Fulfilment):
  • Processing and managing Dorchester vehicle rental bookings and agreements. Verifying your identity and confirming you meet Dorchester rental requirements. Coordinating vehicle collection and return procedures. Processing payments and administering deposits and charges.
• Dorchester Customer Communication (Legitimate Interest/Contract Performance):
  • Sending booking confirmations, updates, and Dorchester rental information. Responding to your inquiries and providing customer support related to Dorchester bookings. Notifying you of changes to Dorchester services or booking policies.
• Dorchester Marketing (Consent/Legitimate Interest):
  • Sending promotional offers, newsletters, and service updates from Dorchester where you have consented or where Dorchester has a legitimate interest. You can opt out at any time.
• Dorchester Service Improvement (Legitimate Interest):
  • Analyzing website usage to improve user experience and functionality. Conducting research to improve Dorchester's vehicle fleet and services.
• Regulatory Compliance (Statutory Duty):
  • Meeting legal, regulatory, and tax obligations. Preventing fraud and maintaining the security of our services. Addressing disputes and enforcing Dorchester's terms and conditions.

3. Sharing Information

Dorchester may share your personal information with:

• Dorchester Suppliers: Third-party companies that assist Dorchester in delivering its services, such as payment processors, IT support providers, and facilities maintenance firms. These providers are contractually required to protect your personal data.

Dorchester does not sell your personal information to third parties for marketing purposes.

4. Dorchester Data Security

Dorchester employs appropriate technical and organizational safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access restrictions, secure servers, and periodic security testing. No method of internet transmission or electronic storage can be guaranteed to be completely secure.

5. Retention Periods

Dorchester retains your personal information only for as long as necessary to fulfill the purposes for which it was collected, including meeting legal, accounting, or reporting obligations. Retention periods vary by category of information and the circumstances in which it is processed.

6. Your Rights at Dorchester

Under UK data protection law, Dorchester provides the following rights:

• Right to Access — Dorchester: Request a copy of the personal information Dorchester holds about you.

To exercise these rights, contact Dorchester using the details below.

7. Cookies and Tracking — Dorchester

Dorchester's website uses cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

8. Dorchester Updates

Dorchester may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised Last Updated date. We recommend that you review this policy regularly.

9. Contact Dorchester

For questions about this Privacy Policy or Dorchester's data practices, please contact us: